Crucial Confrontations – Kerry Patterson et al. (Second-Hand)

Title: Crucial Confrontations
Author: Kerry Patterson, Joseph Grenny, Ron McMillan & Al Switzler
Format: Paperback
Genre: Non-Fiction / Business / Self-Help / Communication
Language: English

Crucial Confrontations is a practical guide to handling difficult conversations and resolving conflicts effectively in both professional and personal settings.

About the Book

From the bestselling authors of Crucial Conversations, this book focuses on how to address broken promises, unmet expectations, and challenging behaviours without damaging relationships.

It provides tools and strategies for improving accountability, communication, and performance in workplaces and everyday life.

Through real-world examples and actionable advice, the authors show how to confront issues directly while maintaining respect and constructive dialogue.

This is an essential resource for anyone looking to improve conflict resolution skills and build stronger, more effective relationships.

Condition

• Good second-hand condition
• Light shelf wear on cover
• Minor creasing and handling marks
• Pages clean and intact

Additional Information

• Publisher: McGraw-Hill
• ISBN: 978-0-07-144652-5
• Format: Paperback